FAQ

General Questions

What is Genavyn Collaborative?
Genavyn Collaborative is an online business focused on creativity, empowerment, and collaboration. We offer products, designs, and resources that inspire confidence and celebrate individuality.

Who can benefit from Genavyn Collaborative?
Our offerings are perfect for anyone passionate about creativity, empowerment, and self-expression—including individuals, parents, entrepreneurs, and artists.

Products & Services

What kind of products do you sell?
We specialize in creative merchandise, custom designs, and collaborative projects. This includes apparel, personalized items, digital designs, and resources for self-care and mental health awareness.

Do you offer custom designs?
Yes! We love bringing your ideas to life. Whether you need custom apparel, stationery, or branding materials, we’re here to help.

Can I request a specific theme for a design?
Absolutely. Whether it’s dance, art, mental health awareness, or something else, we’ll work with you to create the perfect design.

Ordering & Shipping

How do I place an order?
Visit our website at www.genavyncollaborative.com to browse our collections and place an order. Custom orders can be discussed through our contact page.

How long does shipping take?
Shipping times vary based on the product and your location. Standard orders usually ship within 5-7 business days, while custom orders may take longer depending on the complexity.

Do you offer local pickup?
Local pickup may be available for select items. Please contact us to confirm availability in your area.

Returns & Refunds

Please visit Returns and Refunds page for detailed information.

Collaborations & Partnerships

Do you work with other businesses or organizations?
Yes! We’re always open to partnerships, whether you’re a fellow creative, a nonprofit, or a local business. Let’s collaborate to bring amazing ideas to life.

Can I feature your products in my store or event?
Absolutely! Contact us to discuss wholesale or bulk order opportunities.

Contact Us

How can I get in touch?
The best way to reach us is through our contact page or by emailing us directly at sales@genavyncollaborative.com. You can also find us on social media for updates and inspiration!